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Re-Imagine Your Culture: Case Studies from Cool Companies
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When you put a focus on culture, people will know you for it. Employees will live by it. You will attract top talent. Employees will rally around your organization through difficult times. Engagement and productivity will soar. In many ways, it’s the glue that keeps a company together. Come learn how 3 top Connecticut companies have re-imagined culture.

3/13/2019
When: Wednesday, March 13, 2019
7:30 AM
Where: Town & County
22 Woodland Street
Hartford, Connecticut  06105
United States
Contact: Kendra Pheasant
(860) 586-7572


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Schedule:

 

Registration/Breakfast/Networking: 7:30-8:30 am

Program: 8:30-10:30 am


 

About the Session:

 

The theme for the Human Resources Leadership Forum's 2019 programming is "re-imagine" and our second program of the year will focus on culture.  When you put a focus on culture, people will know you for this. Employees will live by it. You will attract top talent.  Employees will rally around your organization through difficult times. Engagement and productivity will soar. In many ways, it’s the glue that keeps a company together.

Learn how these top Connecticut companies have re-imagined culture as they discuss the following:

•    Attracting and Retaining People Who Fit Their Culture
•    Driving Employee Engagement to Steer the Company Mission and Values
•    Knowing That Good Decisions Can Come from Anywhere
•    How They Celebrate Their Successes, Have Fun and Much More!


In addition to the facilitated panel discussion, participants will have an opportunity to discuss what steps your company has taken or could be taking to re-imagine your culture as well as ask each other and our panelists thought-provoking questions.  

 


 

Meet The Companies & Panelists:

 

 

COCC was created by a collaboration of financial institutions to deliver real banking technology. At COCC, they feel strongly that their carefully crafted mission statement, vision and corporate values are reflected in everything they do.Their mission is to be a trusted partner, delivering secure, quality solutions that drive the success of financial institutions, while providing a challenging and rewarding workplace for our employees. Their vision is the hope that by embracing our business priorities and living our values, we will become the preferred technology provider in our industry. And their values are embraced company-wide and held up as a standard for quality in our industry. For the eighth year in a row, COCC has been listed among the Top Workplaces in Connecticut in the medium-sized company division by the Hartford Courant. In 2017 COCC celebrated the companies 50th Anniversary!

Employee testimonials say it all: Jillian-Business Development-6 years: “If I were to suggest COCC to a friend, I’d say: The culture is like none other. You couldn’t find a more inviting place to work that presents so many opportunities.”

 

For more employee testimonials go to https://www.cocc.com/careers/employee-testimonials/

   

Lisa Jacobi is responsible for leading COCC’s Corporate Human Resources, Talent Development, Digital Communications and Support Teams. Ms. Jacobi focuses on four keys areas to ensure COCC remains competitive within the marketplace: Health & Wellness, Workplace Culture, Learning & Development and Human Capital Management. She has been a driving force in finding the right talent to power COCC’s impressive growth, while shaping a culture that has made the company a preferred employer of choice for several years in a row. She has built a progressive and technically advanced service philosophy and has been a key factor in COCC’s continued top employer awards. She continues to impact the organization through her growth of COCC’s leadership team, advancing COCC’s employee base through a progressive professional development program, along with ensuring all employees are fully engaged in COCC’s business priorities. Ms. Jacobi deeply believes that how COCC collaborates internally directly impacts the overall quality of service that its clients receive each and every day. COCC’s strongest asset is its people and keeping them highly engaged in the business mission ensures future success for COCC.

 

Lisa earned her bachelor’s degree with Honors from Ithaca College and a Master’s in Business Administration (MBA) from the University of Connecticut. Currently, she is certified as a Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI) and also holds her Senior Certified Professional Certification (SHRM-SCP) from the Society of Human Resource Management (SHRM). In addition, she holds an advanced Human Resources Certification through Cornell University’s Labor Relations School.

 

 

 

Evariant is on a mission to move healthcare ahead.  We’ve spent over a decade creating healthcare’s only Patients for Life Platform. Armed with our actionable intelligence, healthcare providers achieve indisputable value in terms of high-value service line growth, extended patient lifetime value, and improved network utilization and planning.

Evariant has been listed among the Top Workplaces in Connecticut in the small company division by the Hartford Courant in 2018.

 

 

Mary Donahue joined Evariant in 2014 as a Senior Human Resources Representative.  She was then promoted to Manager, Human Resources in 2015, and now serves as Senior Director.  Mary has over ten years of Human Resources experience in both the Healthcare and Technology industries at Healthnet and Dell. 

 

Mary Managers all aspects of the Human Resources function within Evariant and plays an important role in organizational success.  Her implementation of learning and development programs has been vital to the advancement of company culture and employee experience.  Her commitment to employee retention and recruitment has supported Evariant through many stages of Evariant’s growth.  Mary creates a positive environment that allows employees to thrive.

 

Mary received her A.A. from Hartford College for Women and her B.A. in English at Hartwick College.

  

The success of this family-owned business and its legion of loyal shoppers is largely due to their passionate approach to customer service: "Rule #1 -- The Customer is Always Right"; Rule #2 - If the Customer is Ever Wrong, Re-Read Rule #1." This principle is so essential to the foundation of the company that it is etched in a three-ton granite rock at each store's entrance.

Stew Leonard's is also recognized for their management philosophy: "Take good care of your people and they in turn will take good care of your customers." It is this philosophy that has helped earn Stew Leonard's ranking on FORTUNE Magazine's "100 Best Companies to Work for in America" list for 10 consecutive years.

 

The company has received worldwide acclaim for excellence in customer service and quality and is featured in two of management expert Tom Peter's books: A Passion for Excellence and Thriving on Chaos. In 1992, Stew Leonard's earned an entry into The Guinness Book of World Records for having "the greatest sales per unit area of any single food store in the United States."

 

Working at Stew Leonard's is never about being a face in the crowd; it's about joining a growing team and becoming yourself at your very best!  They also have "Moovelous" Benefits!  For more information go to https://stew-leonards.careerplug.com/account.


   

Jenn Polaski, Store Manager, Stew Leonard’s in Newington, Conn.

 

Jenn began her career with Stew Leonard’s back in 1992 when she was a teenager and has been with them ever since. In her 26 years with the company she has grown from a part-time cashier to the head of 5 departments in their Newington location, which she was instrumental in opening.

 

Always looking to push the boundaries of what a customer can expect, Jenn was the founder of their immensely popular cooking classes, and always anticipated events that headline each holiday.

 

 

 

 

 

 

Rina Fochi, Human Resources Manager, Stew Leonard’s in Newington, Conn.

Rina joined Stew Leonard’s in 1991 as a deli hostess while still in High School.  Since that time, she has climbed up the ladder of success at Stew’s, serving as Deli Team Leader, Human Resources Assistant, and HR Specialist.  She was named HR Manager as part of the opening team for Stew Leonard’s Newington store in 2007 where she is responsible for hiring and training 400 Team Members.

Rina was named to Connecticut Magazine’s 40 Under 40 list in 2011.  She is also actively involved in Tom’s Cure, a Pancreatic Cancer charity founded in memory of longtime Stew Leonard’s Team Member and store president Tom Arthur.  Since its founding in 2012, Tom’s Cure has raised over $200,000 for Pancreatic Cancer research.

 

The success of this family-owned business and its legion of loyal shoppers is largely due to their passionate approach to customer service: "Rule #1 -- The Customer is Always Right"; Rule #2 - If the Customer is Ever Wrong, Re-Read Rule #1." This principle is so essential to the foundation of the company that it is etched in a three-ton granite rock at each store's entrance.

 

 


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